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Roshni Trust is instituting a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent. Roshni Trust expects that all donors will exercise due care and diligence while making donations. Roshni Trust also recognises that a donation may be made erroneously, or donors may change their mind.

Roshni Trust will examine each request for refund of donation and endeavour to make the refund. Roshni Trust may also seek further information / documents and donor must co-operate in this regard.

However, Roshni Trust is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.
If you would like your donation to Roshni Trust to be refunded:

You must request Roshni Trust in writing or by email for a refund. Your request must reach Roshni Trust within 15 (fifteen) days from the date on which you made the donation i.e. the date on which you:
Made the donation online, electronically or through other means, OR
Handed over the cheque / demand draft to Roshni Trust or someone authorised by Roshni Trust for this purpose, OR
Despatched the cheque / demand draft to Roshni Trust by other means.
The written request stating the reason for requesting refund must be sent to the address stated below and must contain all the following details pertaining to the donation:

Date of donation
Donation amount
If donation was made through cheque/draft, please provide Cheque/Draft no.
If donation was made through credit card, please provide Credit Card no. (last 4 digits only).
If donation was made online, please provide Donation-ID.

Roshni Trust ®
Opp.New Court, Hubli Road,
Hangal 581104, Haveri District,
Karnataka, India.

Phone 08379 262996.

[email protected]

All decisions of Roshni Trust in this regard will be final and binding on the donor.

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